Description

NEWROCK OM80E IP-PBX Dakar

Equipped with 200 analog and/or IP extensions and boasting of an API based on XML/HTTP, the Newrock OM80E IP PBX is a high-performance and cost effective solution for medium sized contact centers with up to 60 agents. It is powered by the brilliant VoIP technology from New Rock to provide a seamless connectivity to not only PSTN and analog terminals, but also IP-based SIP trunks and SIP voice stations. An embedded New Rock Network Management System or third-party device management systems with TR-069 or SNMP enable a user to enjoy functions such as real-time monitoring, alarm notification, remote packet capture and software upgrades.

NEWROCK OM80E IP-PBX FEATURES

HIGH PERFORMANCE & STABILITY

The technologically advanced Newrock OM80E IP – PBX comes with a distributed architecture that configures an integrated media resource card. It also not only features a highly responsive concurrent call processing, but also a smart auto load balancing function which results in excellence performance, thus giving you a maximum communication experience.

FLEXIBLE DEPLOYMENT, EASY OPERATION & SIMPLE MAINTENANCE

The Newrock OM80E IP PBX system comes with a centralized single – site deployment and multi – site distributed network which supports up to 300 sites. Its centralized equipment management ensures a highly efficient operation and maintenance.  The highly efficient Newrock OM80E IP PBX system uses a graphical configuration interface to accord you with an easy user experience even without any technical expertise.

MOBILE EXTENSIONS

The New Rock mobile extension solution ensures seamless connectivity of the WeWei® softphone app (Android/iOS) to the internal OM8OE  IP-PBX of an enterprise via a Wi-Fi/3G/4G network. This ensures that employee’s mobile phones operate as portable extensions, thus allowing them to receive calls from landlines (with a caller ID displayed) anywhere at any time. It also allows the users to place free calls with other extensions or outbound calls via the corporate telephone line therefore boosting the corporate image of the enterprise. The administrator can simply view call histories and call recordings of every extension, meeting the supervisory requirements of the enterprise. This boosts communications at work, resulting in maximum productivity.

HIGHLY EFFICIENT

The Newrock OM80E IP PBX comes with an embedded corporate directory and free calls between extensions. It not only has advanced call transfer and six-party telephone conferencing features, but also boasts of synchronized mobile phone directory, and all outbound calls displaying the company’s switchboard number. The Newrock OM80E IP PBX displays the caller ID of any incoming call, thus making the user aware of who is calling.

UNRIVALLED SECURITY LEVELS

The Newrock OM80E IP PBX has been configured to support SSH and HTTPS security protocols so as to enable easy remote access as well as provide functions such as signaling and media-stream encryption, automatic password strength test, brute-force password cracking prevention, cipher-text data storage, access whitelist, and system-log backup. This feature ensures that your files and data is not accessed by any unauthorized users, devices and applications, thus eliminating the risks of suffering any form of malicious cyber attacks.

REMOTE MANAGEMENT & MAINTAINABILITY

Newrock OM80E IP PBX comes with an embedded New Rock Cloud agent which makes it easy to secure  and access the Newrock OM80E IP PBX located behind an enterprise NAT or firewall across the internet. Even better, the device is firmware upgradeable thus allowing the user to easily update softwares of functions such as real-time monitoring, alarm notification, and remote packet capture, thanks to its New Rock or third-party Equipment Management System with TR-069.

AUTOMATED – PROVISIONING – TFTP/HTTP/HTTPS

The technologically advanced Newrock OM80E IP PBX Dakar has the ability to deploy information technology or telecommunications service by using embedded pre-defined procedures that are carried out electronically without requiring any human intervention, thus making it very reliable and convenient.

RICH QoS CAPABILITIES

Quality of Service (QoS) is a feature of routers and switches which prioritizes traffic so that more important traffic can pass first, resulting in an overall performance improvement for critical network traffic. This feature is very useful in the Newrock OM80E IP PBX Dakar whenever there are high volumes of traffic, therefore eliminating any delays while working.

EXCELLENT AUDIO QUALITY

The  high performing Newrock OM80E IP PBX Dakar offers users distraction-free communication courtesy of the inbuilt industry-leading Acoustic Echo Canceling Technology,  Adaptive Jitter Buffer, Voice Activity Detection, and Comfort Noise Generation that deliver superior High Definition sound quality devoid of extraneous noises. This makes it possible to enjoy fluent phone conversations without any distractions.

SIP – BASED CONNECTION

You can easily connect your Newrock OM80E IP PBX Dakar to your IP PBX System or direct to a VoIP service provider in order to enjoy seamless conference calls. The Newrock OM80E IP PBX Dakar is based on SIP v2 (RFC 3261) and works perfectly with most of the SIP platforms such as  Cisco CallManager/CUCM, Broadsoft, Microsoft Skype for Business (Lync), –  Huawei IMS, and Asterisk/Elastix that currently exist in the market.

TECHNICAL REPORT) TR – 069

This is a technical specification of the Broadband Forum that defines an application layer protocol for remote management of customer-premises equipment (CPE) connected to an Internet Protocol (IP) network. The TR-069 embedded in the Newrock OM80E IP PBX Dakar uses the CPE WAN Management Protocol (CWMP) to provide support for functions such as auto-configuration, software or firmware image management, software module management, status and performance managements, and diagnostics. The CPE WAN Management Protocol is a bidirectional SOAP – and HTTP-based protocol, and provides the communication between a CPE and auto configuration servers (ACS). The protocol addresses the growing number of different Internet access devices such as modems, routers , gateways, as well as end-user devices which connect to the Internet, such as set-top boxes , and VoIP devices such as the Newrock OM80E IP PBX Dakar.

FIRMWARE UPGRADEABLE

You can easily update the operating system on your Newrock OM80E  IP PBX Dakar so as to improve its functionality and enhance user experience. Upgrading firmware also fixes any existing bugs and protects you from any kind of software malfunctions and  vulnerabilities. To update your gagdet’s firmware, type your gateway’s IP address into your web browser and enter your login information. Then locate the Firmware or Update section and download the latest firmware update on your Newrock OM80E IP PBX Dakar system’s manufacturer’s website. Finally, upload the update and reboot the telephony system.

CLOUD MANAGEMENT

New Rock provides a reliable and secure cloud service to deliver connectivity to its users at cheaper maintenance costs while enhancing operation and maintenance efficiency. The cloud service on the internet enables customers to gain direct access to Newrock devices available in private networks such as IP-PBXs, audio gateways, and IP phones, therefore allowing simple  remote maintenance and management of New Rock devices. This kind of cloud service is specifically designed to meet the needs of large-scale installation, configuration, and maintenance and operation. Auto provisioning and configuration backup, online update, real-time monitoring and alert enable users to achieve efficient operation and maintenance, thus maximizing productivity in organizations.

INTEROPERABILITY

The Newrock OM80E IP PBX works perfectly with popular SIP servers, such as Cisco CallManager/CUCM, Broadsoft, Microsoft Skype for Business (Lync), –  Huawei IMS, and Asterisk/Elastix, thus allowing you to enjoy its maximum efficiency and convenience.

IMPROVED CALL ANSWER RATES

The Newrock OM80E IP PBX Dakar can not only bypass voice menus in order to deliver calls from VIP customers to the agents directly, but also provide 24/7 live answering service to customers, and direct the incoming calls to the extension or cell phone of the right person through configurable voice menus in business/non-business hours and holidays.

CHEAPER TELECOMMUNICATION COSTS

With all the IP remote – calling functions installed, the Newrock OM80E IP PBX Dakar enables remote  workers to communicate all through, regardless of their locations, at a pocket – friendly price, thus maximizing productivity at work. IP – Remote calling function enables the user to make international calls and long distance calls freely toll – free, at an affordable cost. The Newrock OM80E IP PBX Dakar is equipped with advanced routing capabilities, enabling it to route calls automatically depending on the type of call. When combined with the with New Rock’s WeWei® softphone App and NeeHau™ SoftConsole, the Newrock OM80E IP PBX Dakar enhances communication experience between you and your customers.

Why the Newrock OM80E IP PBX?

• Dual-redundant Ethernet ports
• Dual AC/DC power supplies (optional)
• Multi-site deployment supports up to 300 sites
• Call recordings on the internal storage or external server
• Add-on call recording management system
• Add-on middle-ware for hospitality applications
• XML/HTTP-based RESTful API interworking with and supporting third-party applications
• Multi-level auto-attendant
• Support TR-069, SNMP
• Interoperability with popular SIP servers, such as Cisco Unified CallManager (CUCM), Broadsoft, Microsoft Skype for Business (Lync), Huawei IMS, and Asterisk/Elastix
• Class I lightning protection

NEWROCK OM80E IP-PBX SPECIFICATIONS