Description
ZYCOO CooCentre-S30 Dakar
The Zycoo CooCentre-S30 in Dakar is an all-in-one solution that includes a fully-featured IP PBX, Call Center, CRM, and Telemarketing system. It is an ideal choice for small and micro enterprises wishing to improve internal communications, customer care, while also improving the efficiency of company telemarketing. CooCenter-S30 is a 60 agents Call Center Appliance, provides call center, IP PBX, CRM applications, a highly efficient solution for SMB to handle customer relationship management, and features as easy to implement, maintain and use.
CooCenter-S30 comes with max. 8 x GSM or FXS lines or 2 x PRI ports. Applied with WebRTC technology to support Window Pop-up, CRM, ACD, statistic reports. Greatly saves operation cost and improves productivity for business marketing, after-sales service, product promotion and communication management. Cost-effective -CooCenter-S30 unit, customers benefit from a fully-featured IP PBX, plus an innovative call center solution with built-in CRM functionality for telemarketing and customer care.
Easy to Install and Manage: availability of multiple access like Admin, Supervisor and agent -all with self-explanatory GUISecurity -IPPBX features like Recordings, call logs, local storage of customer data, VPN encrypted communications, PIN controlled outbound calling and different levels of system access control help ensure security of your IP telephony. The coo-center-S30 includes IP PBX features, such as voicemail, video calls, paging and intercom, IVR, call recording. Call center features including call pop-up, ACD, call queues and CRM are all available and ready to use without any license fees.
Zycoo CooCentre-S30 Key Features
-Cost-saving
-Easy to Install and Manage
-Security
-WebRTC
-Built-in CRM
-Call Popup
-IVR (Multi-layer IVRs)
-Satisfaction Survey